Customer Reviews

What Our Satisfied Customers are Saying About Our Service

If you’re looking for quality service and reliable plumbing experts, don’t just take our word for it—read what our customers have to say! We have over 600 reviews on our website for you to explore so you can make an informed decision about whom you choose to hire for your plumbing needs. We have more than enough recommendations to convince you of our quality and accountability. Hire one of our Steve Ray Plumbing professionals in Springfield, IL today, and let us show you firsthand the expert service you’ll always receive with our skilled team. Count on us to get the job done quickly, efficiently, and always to your complete satisfaction.


"Always have gotten quick service. Everyone I have dealt with has been very professional and polite. They really know their business, too."

Laura Sayers

What Our Customers Say

Margie E Founder & CEO of XpeedStudio

Beyond excellent service. Extremely reasonable pricing. Was here within hour of calling. The guy they sent was very professional, knowledgeable, friendly.

Ally G Founder & CEO of XpeedStudio

Jake did a great job unclogging my kitchen sink and garbage disposal. I called on Sunday and was able to get fit in the schedule to be serviced on Monday around noon! Cannot be more grateful for his professionalism and communication when he was on his way & what the charge was.

Peggy Craig K Founder & CEO of XpeedStudio

Always prompt and so helpful!

Ian G Founder & CEO of XpeedStudio

Steve Ray Plumbing was the contractor for our new house build and I can't say enough good things about the experience. Ryan was great to work with -explained all our options and gave us really good advice on what to do and what not to do. The whole team was very professional and continually went above and beyond to make sure our project was done right, on time, and on budget.

Steve C Founder & CEO of XpeedStudio

Outstanding team. Steve Ray really cares about you and that the job is done correctly. They don't take short cuts. Highly recommend calling them for all of your plumbing needs.

Amanda C Founder & CEO of XpeedStudio

Second time using Steve Ray today. They are so wonderful! Josh took my call and Jake came out to our house quickly to assess the situation. They are always upfront about the work, the cost, and share knowledge about what they see in the piping of your house while working on it. The business is friendly, professional, and fair. I will continue to use them and recommend them to others. Thank you, guys!

Karen Le S Founder & CEO of XpeedStudio

This is a great company to do business with. The employee, Jake showed up, introduced himself, represents the company well. The problem was fixed in a timely manner, he cleaned up and left. All companies should be managed just like Steve Ray's. They are my #1 plumbing company to call now.

Elaine A Founder & CEO of XpeedStudio

Jake was awesome. He ran into many challenges and succeeded at all. He kept me informed of everything he was doing and the cost. I really appreciated his patience and dealing with me asking a lot of questions.

Matt C Founder & CEO of XpeedStudio

Incredible customer service, communication was impeccable, very professional, highly skilled at what they do, new equipment. Top notch!

Joanne M Founder & CEO of XpeedStudio

The plumber, Matt was professional and easy to talk to. He explained everything as he went from job to job. Soon into the job I felt I could trust him & the final results made me feel confident in his workmanship & knowledge. I’ve put Steve Ray Plumbing Service, Inc. into my phone for my plumbing needs. Thanks for the peace of mind.

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